Stacey from Arizona writes, "This is something you would know... i need a new phone/BlackBerry... what should I do? I have Verizon right now but covet the iPhone and now with the Palm Pre I am so confused..."
Stacey, how the heck would I know? I don't own an iPhone or a BlackBerry or a Palm Pre. But...I do have an opinion on most everything, I DO own an iPod Touch, my wife owns a BlackBerry, and I'm a BlackBerry alum. So here goes.
1) The amount of froth regarding the new iPhone 3G S and the new 3.0 OS is simply unbelievable. At the relatively late hour of 9 p.m. Eastern I saw Tweets crossing at the rate of 150 per hour asking, "When is the new 3.0 OS going to be available?" But this frenzy is understandable. I defy you to play with the iPhone/iPod Touch OS, sample a few applications, and walk away concluding that this platform hasn't changed the face of computing forever. Simply put, it's fun, easy to use, simple, and enjoyable. Oh, and for developers it's where the momentum is, at the very least for consumer-facing applications. And companies like Oracle (my employer) are continuing to build and advance business apps that extend capabilities for remote users, such as sales people. But if you're a heavy typist, live and breathe on email, OR only care about a phone, why bother with an iPhone? I know someone with an iPhone who has no apps or music on it. She is awesome, but that doesn't quite make sense to me.
2) But the BlackBerry proves that in a rapid growth market like smartphones, many ships can sail just fine. Actually, that's not giving the Blackberry nearly enough of its due. The BlackBerry continues to be a business force and has gained a following among consumers as well. The email power user continues to love these things. But the Web browsing experience leaves much to be desired. That said, RIM has unveiled BlackBerry App World as its alternative to Apple's App Store. And there are a growing number of useful apps for this device.
3) The Palm Pre looks to be the coolest kid in the neighborhood. But I hear qualms from many people about whether it's the best long term choice. And extensive app support for this device may never come. Apple lowering its prices for the iPhone just days after the big Palm announcement was a definite buzz kill.
4) I'm sorry.I forgot to lead with the most important element, the issue of networks: Verizon versus AT&T versus Sprint. First of all, let's dispel the myth. Sprint isn't going anywhere. If by chance it doesn't remain an independent company Sprint users won't be abandoned. Therefore I don't think this should enter into the equation. Only one thing should, and it's painfully obvious. Signal--where you live, where you work, where you travel. When I lived in Menlo Park, California, AT&T's signal was 'acceptable.' But here in San Carlos, it's pretty good. So I've stuck with AT&T all along. But if you live in the Northeast...say suburban Boston, from what I understand it's a Verizon world.
So what do I own? Ummm....none of the above. I've got a Samsung Blackjack II running Windows Mobile II. It runs flawlessly. It pains me to say so, but when I make the move to an iPhone I know the user experience won't be this good. So why bother? Easy. I'm a music head, and the iPhone is where it's at, not just for storing your purchased music with the soon to be available 32 GB model, but to use apps like the Public Radio Tuner, Slacker, Pandora, and stream stations like Radio Paradise. I recently spent more than $200 to upgrade my nine year old Acura so I can plug in an MP3 player or iPod and listen to 3G streaming while driving. It is pretty darned cool to listen to Absolute Radio out of the UK while prowling Redwood City. So to the iPhone I will go even though I'm happy with my Samsung. I love the app experience. It gives me a platform in my pocket to showcase what my company is doing, business software-wise. It stores all my music. I'll be able to shoot short videos and beam them up. I'll be able to take higher quality photos and beam them up. And it gives me an excuse to reply to emails with only curt responses.
Look, I'm a former Apple loather. But enough is enough. This is where the party is, for both play and work. And so it is where I'm going...finally.
Stacey, I hope this helps. And Mary MacGregor, thank YOU.
[Editor's Note: This post also appears on my new, more professionally oriented blog, steve3dot0.com.]